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The Department of Earth and Space Sciences has an outstanding opportunity for a Counseling Services Coordinator. This is an 11-month per year position.
The Counseling Services Coordinator in the Department of Earth and Space Sciences, in collaboration with the Director of Academic Services, provides academic counseling, support, and information to the undergraduate students, faculty, and staff in the department, and to prospective students. They develop and perform undergraduate advising and outreach programs provide support activities for academic programs, student services administration, department functions, and supervise any student or staff assistants.
As part of the Academic Services team, the position will serve as the point staff person involving undergraduate activities for the department. In addition to advising current undergraduate students, this individual will also serves prospective students, pre-majors, and those seeking non-matriculated or post-baccalaureate status. This position liaisons with the College of the Environment (CoEnv)’s Associate Dean for Academic Affairs, other CoEnv departmental advising offices, Registrar’s Office, the Undergraduate Academic Affairs, Office of Minority Affairs, and Diversity advising offices, Office of Admissions, Graduation and Academic Records, UW Extension, the Career Center, Disabilities Resources for Students, Counseling Center and Hall Health, International Student Services, UW International Programs, and other campus units to address student issues regarding academic, career, registration, advising, financial, and personal student issues. The Counseling Services Coordinator reports to the Academic Services Director, and works closely with the Associate Chair for Undergraduate Affairs.
Using independent judgement, the Counseling Services Coordinator uses quantitative and qualitative data, feedback from the College of the Environment, feedback from ESS students, faculty, and staff (including the Academic Services Director) to track and assess undergraduate student programs in ESS. The Counseling Services Coordinator is also responsible for collaborating with the Academic Services Director to address student policy needs in the department.
The Counseling Services Coordinator serves as a guide to students who are navigating University satisfactory progress policies, funding and financial aid issues, personal hardships, and other academic barriers. The Counseling Services Coordinator is also responsible for overseeing outreach for undergraduate programs, proposing strategy, suggesting and implementing improvements for recruiting undergraduate students. The Counseling Services Coordinator directly counsels and advocates for undergraduate students using qualitative and policy-based methods to provide advice regarding academics, career aspirations, work/life balance, personal situations and hardships, and navigating the University.
Undergraduate Advising, Counseling and Outreach
•Perform day-to-day undergraduate program support for students, including undergraduate academic counseling (degree planning, major declaration, graduation applications, transfer student advising).
•Counsel and advise undergraduate students (200+) regarding academic goals, degree requirements, University policies, major declaration procedures, scholarships, study abroad, graduate school, career opportunities, earth and space sciences teaching endorsement, etc.
•Meet with incoming ESS majors individually and declare students into ESS. Collect and track new major data. Lead annual All Majors Meeting each Autumn Quarter.
•Review and track the academic progress of all majors. Advise transfer applicants on course equivalencies with respect to degree requirements.
•Administrative coordination for departmental Honors and ESS 400: Field Geology and ESS 401: Field Geology with GIS registration process, which is restricted by entry code. Support student registration and other administrative issues.
•Meet with graduating students to complete a graduation application and discuss next steps for after graduation.
•Act as students’ advocate, communicating their needs to the Academic Services Director and faculty. Keep informed of resources available to students both on- and off-campus. Provide students, faculty, and staff with this information. Counsel students having academic difficulty regarding options and resources as needed.
•Administer university satisfactory progress policy for undergraduates. Coordinate and perform outreach to students on academic warning, probation, or otherwise not making satisfactory progress.
•Participate in Freshmen and Transfer Advising and Orientation and actively contribute to College- and University-level conversations regarding academic advising as needed.
•Perform undergraduate student experience and advising program assessment. Conduct surveys, such as the exit survey for graduating seniors, and analyze and compile data.
•Create and update informational handouts and web content describing the undergraduate program.
•Represent the Department at recruitment events such as student fairs and events (Department, College, University), both on campus and regionally, deliver recruiting presentations at ESS 100-level courses, facilitate prospective undergraduate student visits, Dawg Daze, and other outreach events.
•Other duties as assigned.
Academic Administrative Duties and Event Planning
•Serve as back-up Graduate Program Advisor as needed.
•Serve as primary supervisor for hourly student services student assistants, including making hiring decisions (in collaboration with the Director of Academic Services and Administrator), conflict resolution, training and mentoring, evaluating appropriateness of assigned duties, creating documentation regarding assigned projects and position duties, advocacy, and delivery feedback and performance review.
•Perform maintenance to student services portions of the Department website and degree worksheets.
•Serve as member of ESS Diversity Committee. With committee chair and members, brainstorm committee priorities for upcoming year, contribute to Department diversity resources on Department website, and arrange speakers and trainings for Department focused on diversity-related issues. Actively participate in efforts to recruit, support, and retain underrepresented minority students and support Department diversity initiatives.
•Serve as Departmental Curriculum Coordinator. Provide feedback on faculty course applications. With committee chair and committee, conduct reviews of departmental curriculum and provide input to committee on possible impacts of changes to ESS degree on student degree timeline. Submit and track the progress of course and program applications through the College and University curriculum approval process. Monitor the General Catalog for updates and corrections.
•In partnership with the Academic Services Director and Department Chair, serve on planning committee for the Department’s Graduation Celebration and assist with planning and arrangements for other student services events as needed.
•Serve on various college and campus committees related to student services. Attend advising meetings for student services in the CoEnv and campus All-Adviser Meetings.
•Instruct and coordinate ESS 298: Exploring Opportunities in Earth & Space Sciences at UW in partnership with Academic Services Director
•Serve as staff Teaching Matrix Coordinator.
•Serve as Time Schedule Coordinator for production of the Quarterly Time Schedule for the Department.
•Pursue continued professional development through on-campus (i.e., Adviser Education Program and Association of Professional Advisers and Counselors) and regional/national organizations (i.e., National Academic Advising Association, National Conference on Race and Ethnicity in American Higher Education).
•Other projects and duties as assigned.
•Bachelor’s degree in Education, Social Science, Humanities, STEM or related field and at least 3 years experience in undergraduate academic advising, student services, or higher education, including curriculum management, and student advising.
•Ability to understand, apply and communicate complex department and University policies.
•Demonstrated organizational skills including managing multiple tasks while ensuring attention to detail, accuracy, and quality results.
•Demonstrated ability to meet deadlines and deal effectively with faculty, staff, and students.
•Exceptional written, verbal, interpersonal, and presentation skills.
•Ability to communicate clearly, empathetically, and professionally.
•Proven ability to work successfully with faculty, student, and staff with varying ages, genders, and from diverse socio-economic, ethnic and cultural backgrounds.
•Ability to work independently with minimal supervision as well as effectively in a team setting.
•Demonstrated success in maintaining confidentiality of student records and using discretion when handling sensitive issues.
•Ability to identify areas for improvement, set priorities, and initiate solutions.
•Availability for evening and weekend hours related to special events or projects.
•Technical proficiency with Microsoft Office Suite, and publishing software.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Desired: •Masters Degree or 4-5 years of experience working directly with university students in an academic advising, or counseling capacity.
•Articulated experience working collaboratively in a STEM Academic Unit setting.
•Articulated experience in education, student services, counseling, administration, STEM education, earth science field work, or related field.
•Experience with undergraduate and graduate STEM outreach/recruitment.
•Experience with UW policies and regulations and UW student systems such as SDB, MyPlan, EARS, Degree Audit, Time Schedule Construction, Workday, Curriculum Management, BI Portal, MyGrad Program.
•Familiarity with UW central units such as UAA, the Graduate School, the Office of Minority Affairs and Diversity, and Registrar’s Office.
•Experience and familiarity with graduate advising.
•Previous experience with event management and budgeting.
Condition of Employment:
This position requires a flexible schedule and the ability to work some evenings and weekends.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
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